Professional Development Training Series

Anger Management 1: Understanding Anger :
It is this process of managing one's anger that is the primary goal of counseling people to effectively deal with anger. The goal is not to eliminate anger. Anger is a natural and healthy emotion. After a client acknowledges he or she is angry, a counselor can help the client learn how to reduce the emotional and physiological arousal that anger causes and learn to control its effects on people and the environment. It is the goal of this workshop to assist front line workers to understand the extent and expression of anger, the specific problems resulting from anger, the function anger serves, and the underlying source of anger, before choosing interventions for the client. Specific strategies and skills as well as some additional considerations in helping clients manage anger are reviewed in Anger Management 2: Effective Interventions.

Anger Management 2: Effective Intervention Skills :
Anger, everybody experiences it and everybody expresses it. Some people manage their anger in healthy ways. Other people are managed by their anger in unhealthy ways. Although there are many skills, strategies, and structured programs known to help people improve how they deal with anger, there are many factors to consider when selecting an effective intervention. In this workshop we will take what we learned about Anger in Anger Management 1: Understanding Anger, and build on our understanding of the expression, function, source, and resulting problems of a client's anger. We will discuss the client's needs with respect to dealing with the problem, the ability of the client to transfer new skills to their daily environments, and the client's readiness and skill level for dealing with the problem. The goal of the workshop is to provide the front line worker with the tools to choose an intervention that will be truly effective for the client.
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Work/Life Balance
Many people are experiencing burnout due to overwork and increased stress. Over the past decade, a rise in workplace violence; an increase in levels of absenteeism, as well as rising workers’ compensation claims, are all evidence of an unhealthy work/life balance. It is the goal of this workshop to provide staff ways to: prioritize personal and professional duties, identify burnout, create boundaries, reduce stress, and practice self-care.

"It was informative, enjoyable, and extremely thought provoking - all the things that one could wish for in a workshop."
Participant, CON*NECT CASS Centre